Shipping & Delivery Policy

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We offer In-Store and Curbside pick up (free), $15 Calgary Wide Delivery, and Canada Wide shipping via Canada Post or FedEx
*Some products are fragile and are only available for pick up and local delivery. Please see individual product descriptions.

In-Store and Curbside pick up:
FREE In-Store and Curbside pickup from our Factory Showroom (#4, 21 Highfield Circle SE, Calgary). Please check for current operating hours.

1: When you Checkout, you’ll be given options for In-Store or Curbside pickup. Fill out the shipping address with local postal code so get the options to populate.
2: When your Order is ready, you’ll receive an email with Order details. You can pick-up your order during regular business hours, or for Curbside pickup, when you arrive in our parking lot, please call our Curbside phone number: 403-455-3022 and give us your Order #. We will bring your order out to your car, while you wait.

Calgary Wide Delivery
Our drivers deliver  Monday – Friday between 12pm and 6pm.
We offer a standard $15 Delivery fee for same day/next day city-wide delivery, within Calgary city limits. If you live in Airdrie, Okotoks, Chestermere, or other surrounding areas, your order will be shipped via Canada Post or FedEx. Our drivers do not deliver outside the city limits. Please keep in mind, we are overwhelmed with orders during holiday seasons. We will do our best to get your order out for delivery, however same day delivery is not guaranteed.

1: If you place your order by 12pm weekdays, your order will usually be delivered the same Weekday. If your order is placed after 12pm, your order will be delivered the next Weekday. We are a contactless delivery service, so please leave a phone number in the Order Notes, so we can reach your recipient.

2: Our drivers will deliver your order between 12pm and 6pm.

Please note: Our drivers will not enter buildings, so it is your responsibility to have your recipient available, or provide us with detailed delivery instructions in the Order Notes, upon Checkout. Our driver will call/text your recipient using the provided phone number. If your recipient is not home, or nobody answers the call, our drivers will attempt to deliver the order between doors, or in a safe spot. We cannot be held responsible for damaged/missing orders, if your recipient is not available when our driver arrives.

Canada Wide Shipping
We ship orders Weekdays between Monday – Thursday.

The shipping rate is dependent on the shipping destination, carrier, and shipping speed (we offer several options, including Canada Post Expedited, XpressPost, Priority, as well as FedEx Express Economy,2-day and Overnight).

By completing your order you acknowledge that once a package leaves our Calgary Factory, we cannot be held responsible for any package delays as we have no control on potential delivery issues, including the chocolates being damaged in transit. COVID-19: FedEx and Canada Post are doing their best to continue operating as government restrictions and regulations allow, but they have temporarily suspended their money-back guarantee for late deliveries until further notice. We ask for your patience during these times, as Canada Post and FedEx are doing their very best, considering the current situation.

All pricing shown on our website does not include taxes. The tax will be calculated at checkout and is dependent on the shipping address (if applicable), as determined by the CRA.
For example, if your billing address is in Alberta, but you are sending a gift to someone in Saskatchewan., you will be charged HST and GST.